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Exam Day Online

Prepares candidates for the procedures and expectations on exam day for the Online Nurse Aide Written/English Oral Examination in Iowa

Online Exam Instructions

A live proctor will monitor your exam through the webcam on your computer or laptop to ensure a secure testing experience. Online exams also offer greater flexibility in scheduling compared to test center exams, making it easier to find a time that works for you. For more information on what to expect and how to prepare, visit www.credentia.com/online-exams. We also recommend reviewing the “Policies & Procedures” link on that page to familiarize yourself with detailed exam rules.

What You'll Need

  • A properly equipped computer: Use a desktop, laptop, or Chromebook with a single monitor. (Smartphones and tablets are not allowed). For system requirements, visit www.credentia.com/online-exams.
  • A private room: Ensure you have a quiet, distraction-free space. If you don’t have access to a private room, check with your training program or local library for availability.
  • A mobile device: You’ll need a smartphone or tablet (Apple or Android) to perform a 360-degree room scan. Download our free app for this purpose.
  • No other materials: Only the required items listed above are allowed during your exam.

 

Before Exam Day

  • Perform a System Test: Run the system test and exam simulation to ensure your computer and setup are ready. Go to www.credentia.com/online-exams and click the “Run System Test” button.
  • Find Your Testing Space: Choose a quiet area free from distractions in your home or office for your exam.
  • Get Your ID Ready: You must bring two forms of government-issued, signature-bearing identification, one of which must be a photo ID. Photocopies are not accepted.

The name on your ID must match the name used during registration. If it does not, you will not be allowed to test, and your exam fee will not be refunded.

On Exam Day

STEP 1: Prepare Your Testing Space

  • Quiet: Ensure no background noise. Inform others in your household that you’re taking an exam.
  • Well-lit: The proctor must clearly see you and your space.
  • Private: Ensure no one else is in the room with you.
  • Clear Your Workstation: Remove any prohibited items from your desk to expedite the room scan.
  • Restroom/Beverages: Use the restroom and prepare any beverages before starting the exam.

STEP 2: Have Your ID Ready

  • Have your government-issued photo ID (from the approved list) ready.

STEP 3: Prepare Your Computer

  • Disconnect additional monitors and close unnecessary applications.
  • Plug in your laptop or have your charger nearby.
  • Use a wired internet connection if possible; if using WiFi, ensure it’s at least 3 Mbps, and avoid having other household members use the internet during your exam.
  • Disconnect any VPNs or firewalls.
  • If taking an Oral Exam, you must use a wired headset.

STEP 4: Download the ExamRoom AI App

  • Download the ExamRoom AI app to your smartphone or tablet. You’ll need it for the 360-degree room scan.
  • Have your Credentia Platform login credentials ready (username and password).

STEP 5: Check-in for Your Exam

When to Check-In?: 

  • You can start the check-in process up to 30 minutes before your scheduled exam.

How to Check-In:

  • Visit www.credentia.com/test-takers/wa.
  • Log in and find your scheduled exam.
  • Click the “Start Exam” button.

Your onboarding agent will ensure everything is ready before introducing you to your proctor.

For more details, including check-in procedures, visit www.credentia.com/online-exams.

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